Patient Reviews

Reviews for Retina Consultants of Houston

Reviews for RCH

In Houston, TX, the offices of Retina Consultations of Houston want to offer you a truly exceptional experience in finding a retina specialist that will assist you in saving your sight. Established in 1988, RCH physicians have provided decades of collective experience in the retina, vitreous body, and macula diseases and disorders with their patients in southeast Texas. In this section of our website, we gathered testimonials and reviews of our work straight from our retina patients themselves. Reading this section is an opportunity to learn more about our fellowship-trained, board-certified ophthalmologists through the experience of their current and former patients. Our patients (from infants with genetic retina disorders to seniors with age-related degeneration issues) are all uniquely treated based on their current level of need, which is determined by state-of-the-art diagnostic tests and imaging collected by our team. We offer diagnostic testing, surgical and nonsurgical procedures, and continuous management of retina conditions to preserve the eyesight. All of our Retina Consultants of Houston doctors and medical personnel (at all 14 locations) are thankful for patient testimonials, and are pleased to publish them here for our prospective patients and families to explore.

Filter5 Reviews  
5.0
DAPI
Review from D.Z.  |  Source: Yelp  |  Sep 05, 2017

I have used RCH for many years to send my patients for second opinions, evaluations, and surgery as needed for complex retinal issues. They have 100% been there for my patients regardless of their busy schedules. Last Sunday evening, I was called in to my practice for an eye emergency. Upon evaluating the patient, I knew he needed retinal surgery. I called and spoke with Dr. Chen. He was very positive, helpful, and willing to help the patient immediately. We decided the best time to evaluate the patient was the next day, Labor day.  He met the patient that morning and began the process of recovery. The entire time he was gracious, helpful, and empathetic to me and our patient. This is RCH! This is how they take care of their patients. More

5.0
DAPI
Review from P.L.  |  Source: Yelp  |  Jul 22, 2017

My husband was originally referred to Dr. Brown at Retina Consultants of Houston, by a neurologist who is a colleague of mine.  Although we only saw him once, Dr. Brown was friendly, efficient and able to diagnose his problem, allowing him to start on an immediate course of treatment.   We eventually met Dr. James C. Major at the Space Center location (closer to our home) who has been a fantastic fit for our needs. Dr. Major is also friendly, detail oriented, caring, receptive to questions and utilizes his full skill-set to help the patient achieve maximum improvement.  He provided a vitrectomy with outstanding results.  On days when our schedules don't link up for the Space Center location, we see Dr. Major at Skurlock Tower in the Medical Center.  An important note:  at Space Center the parking is easy, patients are seen quickly and Sandy (front desk staff) is so very kind and exceptional at her job! Occasionally a tech will not let the visually imparied individual know when they are going to do something with the eyes, or touch the face.  This can be stressful for the patient who cannot see.  And, sometimes the techs move too quickly.  But, if you know this in advance and are with the visually impaired person, you can just let that individual know the tech is coming up on the right or left with instrumentation (or whatever they may be doing), to ease the potential for the unknown. -=- I do think the medical records department must be overburdened, as I have had two incidents where medical records were requested *far* in advance, but not sent to the procedure facility in an appropriate amount of time.   In the first case, I provided multiple weeks notice.  But, the employee in medical records created a situation which caused the surgical facility to actually call me and suggest that the surgery may not be able to occur as planned, due to this issue.  However, I am tenacious and managed to create a sense of urgency, so that the required information was finally delivered a day or so in advance of the surgery. In the second case (recalling the prior problem with records), I provided 3 months notice to RCH and their records housing facility known as MRO.  I made calls and received confirmations.  But, as of the initial pre-surgical exam date, the records has not made it to the doctor or the surgical facility.  However, I was prepared for this potential problem and went to pick up paper copies at the Bellaire office a few days before the appointment.  So, although the doctor didn't have the required records ahead of time, he still had them the day of the visit. Overall, we are absolutely pleased with the expertise of Dr. James Major, and highly recommend him as a retinal specialist. More

5.0
DAPI
Review from K.C.  |  Source: Yelp  |  Feb 17, 2015

After 2 tears and laser surgery at another clinic, this clinic did the most research with a 3D scan of my eye, another test running dye in my eyes to check the blood vessels, & another exam to find out what is going on with my retina. I have been to 2 other eye doctors before this clinic, and I like that all the doctors here are trained specifically in retina, vitreous & macular diseases.  I have had to wait as long as 2 hours at Baylor Eye before, but have never waited longer than 30 min here, so that was also a plus.  I have seen Dr. Wykoff & Dr. Brown.  I liked Dr. Brown better.  I feel he did more tests on my eye, & was more concerned.  After reviewing my options, he was very thorough in discussing options, risks, & giving a timeline to do them. More

5.0
DAPI
Review from M.F.  |  Source: Yelp  |  Aug 17, 2011

I go to the Woodlands branch and have had nothing but pleasant experiences. I am finished in less than an hour, and the staff is fantastic.   I see Dr. Wong (he did a scleral buckle surgery for retinal detachment on me about a year ago) and he is great. Very knowledgeable and he has your best interest in mind. His colleagues speak very highly of him as well, which I think is very telling. Two of my optometrists raved about him during eye exams, and I agree. If you want it done the right way, go the "Wong" way. Aand that is my last opthamology related pun. Thank you very much. Dr. Wong is only at the Woodlands on Wednesdays, so I also saw Dr. Benz once for day-after surgery follow up. He was pleasant, but I didn't like that he tapped on my face to tell me which way to look. Even on post-op drugs I can understand a verbal direction to "look up and left." More

5.0
DAPI
Review from L.K.  |  Source: Yelp  |  May 24, 2011

There are several locations: Memorial (i10/Gessner) Katy (La Centerra) 1960 (and 45) Downtown (Medical Center) Sugarland Woodlands Northwest (290/Huffmeister) Nacogdoches Wharton Brehnam Livingston great doctors, all extremely competent each one for what kind of patient you are: Dr Fish/Kim/Chen/Major - a supportive hold your hand dr Dr Brown/Wong/Benz - quick and efficient New Dr. Wykoff - no long wait, convenient scheduling Retinal Detachments, High blood pressure/diabetic related issues, Macular Degeneration...everything Retina related! More

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