Patient Reviews

Reviews for Surgical Treatments Retinal Conditions Near Houston, TX

Reviews for RCH

In Houston, TX, the offices of Retina Consultations of Houston want to offer you a truly exceptional experience in finding a retina specialist that will assist you in saving your sight. Established in 1988, RCH physicians have provided decades of collective experience in the retina, vitreous body, and macula diseases and disorders with their patients in southeast Texas. In this section of our website, we gathered testimonials and reviews of our work straight from our retina patients themselves. Reading this section is an opportunity to learn more about our fellowship-trained, board-certified ophthalmologists through the experience of their current and former patients. Our patients (from infants with genetic retina disorders to seniors with age-related degeneration issues) are all uniquely treated based on their current level of need, which is determined by state-of-the-art diagnostic tests and imaging collected by our team. We offer diagnostic testing, surgical and nonsurgical procedures, and continuous management of retina conditions to preserve the eyesight. All of our Retina Consultants of Houston doctors and medical personnel (at all 14 locations) are thankful for patient testimonials, and are pleased to publish them here for our prospective patients and families to explore.

Filter2 Reviews  
Review from P.L.  |  Source: Yelp  |  Jul 22, 2017

My husband was originally referred to Dr. Brown at Retina Consultants of Houston, by a neurologist who is a colleague of mine.  Although we only saw him once, Dr. Brown was friendly, efficient and able to diagnose his problem, allowing him to start on an immediate course of treatment.   We eventually met Dr. James C. Major at the Space Center location (closer to our home) who has been a fantastic fit for our needs. Dr. Major is also friendly, detail oriented, caring, receptive to questions and utilizes his full skill-set to help the patient achieve maximum improvement.  He provided a vitrectomy with outstanding results.  On days when our schedules don't link up for the Space Center location, we see Dr. Major at Skurlock Tower in the Medical Center.  An important note:  at Space Center the parking is easy, patients are seen quickly and Sandy (front desk staff) is so very kind and exceptional at her job! Occasionally a tech will not let the visually imparied individual know when they are going to do something with the eyes, or touch the face.  This can be stressful for the patient who cannot see.  And, sometimes the techs move too quickly.  But, if you know this in advance and are with the visually impaired person, you can just let that individual know the tech is coming up on the right or left with instrumentation (or whatever they may be doing), to ease the potential for the unknown. -=- I do think the medical records department must be overburdened, as I have had two incidents where medical records were requested *far* in advance, but not sent to the procedure facility in an appropriate amount of time.   In the first case, I provided multiple weeks notice.  But, the employee in medical records created a situation which caused the surgical facility to actually call me and suggest that the surgery may not be able to occur as planned, due to this issue.  However, I am tenacious and managed to create a sense of urgency, so that the required information was finally delivered a day or so in advance of the surgery. In the second case (recalling the prior problem with records), I provided 3 months notice to RCH and their records housing facility known as MRO.  I made calls and received confirmations.  But, as of the initial pre-surgical exam date, the records has not made it to the doctor or the surgical facility.  However, I was prepared for this potential problem and went to pick up paper copies at the Bellaire office a few days before the appointment.  So, although the doctor didn't have the required records ahead of time, he still had them the day of the visit. Overall, we are absolutely pleased with the expertise of Dr. James Major, and highly recommend him as a retinal specialist. More

Review from M.F.  |  Source: Yelp  |  Aug 17, 2011

I go to the Woodlands branch and have had nothing but pleasant experiences. I am finished in less than an hour, and the staff is fantastic.   I see Dr. Wong (he did a scleral buckle surgery for retinal detachment on me about a year ago) and he is great. Very knowledgeable and he has your best interest in mind. His colleagues speak very highly of him as well, which I think is very telling. Two of my optometrists raved about him during eye exams, and I agree. If you want it done the right way, go the "Wong" way. Aand that is my last opthamology related pun. Thank you very much. Dr. Wong is only at the Woodlands on Wednesdays, so I also saw Dr. Benz once for day-after surgery follow up. He was pleasant, but I didn't like that he tapped on my face to tell me which way to look. Even on post-op drugs I can understand a verbal direction to "look up and left." More

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